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Please note that in light of COVID-19, the ONEcard distribution process for Fall 2020 has been amended. Incoming students are required to submit a photo for their ONEcard by August 19, 2020. This page will be updated with more information as it becomes available.
- Upload your photo before August 19, 2020
- Register in at least one class
- Pick up your ONEcard - how do I do this?
I’m learning remotely
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Get a ONEcard
We continue to work remotely during business closures and monitor our inbox and update our website.
Urgent request for a ONEcard
- Upload your photo
- Fill out the online card request form
- Your will receive email confirmation on when/where to pick up your ONEcard (ONEcards are typically available the following business day)
Note: This request form is for urgent requests for current residents or staff. All other requests should wait until campus buildings are reopened. Please check the UAlberta COVID-19 (novel Coronavirus) Information for updates on building closures and upcoming academic terms.
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The U-Pass program at the University of Alberta has been temporarily suspended for the Spring/Summer and Fall terms. For up to date information, please visit the U-Pass program webpage.
For fare options during the program suspension, please visit the City of Edmonton Transit Fares website.
Card Replacement
Is the card replacement date on your ONEcard nearing or has it completely passed you by? Fear not, it isn't expired and your card won't stop working. Please exchange your old card for a new one once our office reopens.